Managed Services for Infrastructure and Cloud

24x7x365 Proactive Management across Your IT Footprint

ePlus provides support across your entire Digital infrastructure as well as public, hybrid, and private cloud environments. Proactive management puts you squarely in the driver’s seat so you can energize your IT team and innovate efficiently. ePlus helps you move from device management to business level insight. From on-premise hardware to workloads, applications, and devices in the cloud, we utilize an ITIL-based framework that delivers greater visibility and intelligence to guide your business decisions.


Key Benefits

  • Monitor, map, and manage a broad range of technologies—on-premise and in the cloud
  • Elevate IT, drive employee engagement, and maximize productivity
  • Better align IT to business objectives
  • Achieve faster problem resolution, better risk management, and operational efficiency
  • Leverage consumption-based cost models to better meet cyclical business demands and limit upfront capital investments

ENHANCED MAINTENANCE SUPPORT

Manufacturer-certified, customer-initiated single call support with analytics and increased visibility.

Make Maintenance the Backbone of Innovation

Customized Service Levels

MONITOR

ePlus MONITOR Service proactively monitors your infrastructure 24x7x365 to detect and validate incidents, and alerts you to any network issues that require attention.

MANAGE

ePlus MANAGE Service expands upon the MONITOR offering to isolate and remediate incidents plus move, add, and change levels of service.

MAXIMIZE

ePlus MAXIMIZE Service builds upon the MONITOR and MANAGE levels with strategic oversight as well as enhanced tools and services for optimized network management.

Executive Services Portfolio (ESP)

Tailored, strategic, technology-driven insight and guidance to help you better align and measure your IT initiatives with business objectives.

Align Your IT Initiatives with Business Objectives

Hybrid Cloud Monitoring

Visualize your IT investments and cloud sprawl, mapping the connectivity of workloads that reside in the cloud for a consolidated view of all metrics—from on-premise management to cloud-based analysis and discovery.

Visualize Your IT Investment

Cloud Hosted Services

Featuring consumption-based pricing options and fully managed services, this customized suite of cloud services leverage enterprise-class technology from top tier vendors and meet SOC 2 and HIPAA compliance requirements. Offerings include Cloud Managed Backup, Cloud Disaster Recovery, and Cloud Hosted Infrastructure.

See How ePlus Cloud Hosted Services Can Help Your Business

Want to Learn More?

We have proven success engineering and deploying solutions that enable our customers to thrive in today's constantly changing, complex technology landscape.

 

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