The Fuel for Innovation
As IT leaders expand their focus from data center ROI, cost savings, and performance to driving innovation and elevating the customer experience, Managed Services have never been more important. ePlus offers a flexible subscription model to proactively monitor, manage, and maximize the critical technologies that run your business—from data center and cloud infrastructures to workloads, applications, security, and unified communications.
Our Managed Services practice is built on a unique synergy of people, process, and tools. From 100+ personnel in five US-based locations, we deliver 24x7x365 support, a rigorous ITIL-based framework that is independently certified and audited, and customized tools and dashboards that provide greater visibility and intelligence to drive business decisions.
- Consolidate service providers to reduce complexity and realize a seamless technology experience
- Move from managing IT to managing performance-based outcomes
- Align IT to business objections with flexible As-a-Service and cloud models that deliver speed and agility
- Improve the efficiency, reliability and security of IT operations
- Make informed decisions with better accountability for optimized spend, increased efficiency, and quicker time to market
- Maintain a clear focus on business impact
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Hear from Wayne St. Jacques, vice president of executive and managed services at ePlus, discuss the significance of fostering an exceptional customer experience, especially as it relates to service differentiation and ROI, and ePlus’ approach to getting closer to the customer to fuel success and satisfaction.Continue Reading >