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ePlus Launches Enhanced Maintenance Support Customer Portal
Delivers visual analysis and on-demand access to key asset data, including contract status and aggregate infrastructure exposure
HERNDON, VA – February 5, 2018 – ePlus inc. (NASDAQ NGS: PLUS – news) today announced that it has released a new Enhanced Maintenance Support (EMS) Customer Portal. Integrated into ePlus’ Managed Services Executive Dashboard, the portal provides self-serve access to EMS-covered assets to assist with lifecycle management.
The ePlus EMS Customer Portal delivers an at-a-glance view into the health of a customer’s environment through a visual, heat-mapping representation of:
- Hardware and software end of life
- Product Security Incident Response Team (PSIRT) exposure
- Contract expiration and upcoming renewal deadlines
- Aggregated field notices
The portal provides drill-down capabilities, cross-reference to PSIRT and field notice websites, and sorting and exporting capabilities.
“Our EMS Customer Portal gives customers valuable intelligence needed for effective decision making through a consolidated view of all assets under maintenance management,” said Dan Farrell, senior vice president of services for ePlus. “The data points delivered by the portal will help customers achieve uninterrupted support/replacement coverage, determine severity and breadth of security exposure, and increase overall visibility and efficiency. The EMS Customer Portal is a key component of ePlus’ existing Managed Services Executive Dashboard, supplementing monitoring and alerting with asset lifecycle management of our customers’ environments.”
About ePlus Managed Services
ePlus Managed Services help enterprises cost-effectively monitor, control, and proactively manage their IT infrastructure, and off-load a significant burden of day-to-day IT tasks to optimize internal IT operations and mitigate risk. ePlus has delivered Managed Services for more than 10 years to a wide range of clients across multiple industry verticals through its 24/7/365 Managed Services Centers. Visit www.eplus.com/ManagedServices for more information.
About ePlus inc.
ePlus is a leading consultative technology solutions provider that helps customers imagine, implement, and achieve more from their technology. With the highest certifications from top technology partners and expertise in key technologies from cloud to security and digital infrastructure, ePlus transforms IT from a cost center to a business enabler. Founded in 1990, ePlus has more than 1,200 associates serving a diverse set of customers in the U.S., Europe, and Asia-Pac. The Company is headquartered at 13595 Dulles Technology Drive, Herndon, VA, 20171. For more information, visit www.eplus.com, call 888-482-1122, or email email@example.com. Connect with ePlus on Facebook at www.facebook.com/ePlusinc and on Twitter at www.twitter.com/ePlus. ePlus. Where Technology Means More®.
ePlus®, Where Technology Means More®, and ePlus products referenced herein are either registered trademarks or trademarks of ePlus inc. in the United States and/or other countries.
Statements in this press release that are not historical facts may be deemed to be “forward-looking statements.” Actual and anticipated future results may vary materially due to certain risks and uncertainties, including, without limitation, possible adverse effects resulting from financial market disruption and general slowdown of the U.S. economy such as our current and potential customers delaying or reducing technology purchases, increasing credit risk associated with our customers and vendors, reduction of vendor incentive programs, and restrictions on our access to capital necessary to fund our operations; our ability to consummate and integrate acquisitions; the possibility of goodwill impairment charges in the future; significant adverse changes in, reductions in, or losses of relationships with major customers or vendors; the demand for and acceptance of, our products and services; our ability to adapt our services to meet changes in market developments; our ability to implement comprehensive plans for the integration of sales forces, cost containment, asset rationalization, systems integration and other key strategies; our ability to reserve adequately for credit losses; our ability to secure our electronic and other confidential information; future growth rates in our core businesses; the impact of competition in our markets; the possibility of defects in our products or catalog content data; our ability to adapt to changes in the IT industry and/or rapid change in product standards; our ability to realize our investment in leased equipment; our ability to hire and retain sufficient qualified personnel; and other risks or uncertainties detailed in our reports filed with the Securities and Exchange Commission. All information set forth in this press release is current as of the date of this release and ePlus undertakes no duty or obligation to update this information.