Parking Facilities Developer Turns to ePlus Confident Recovery-as-a-Service for a Modernized Data Protection Platform
Streamlines customer onboarding with a predictable cost model while maintaining a sharp focus on core business of driving software innovation
Business Challenges
Challenge 1
The parking facilities company was relying on an existing legacy backup architecture that was complex and costly to manage, maintain, and upgrade.
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Challenge 2
They were using antiquated and unreliable tape backup to protect critical parts of their environment, which was cumbersome and expensive to manage and maintain.
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Challenge 3
The company employs a lean internal IT team, and backup was consuming too much time for administrators.
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Why ePlus?
- Long-term technical advisor for the organization’s IT infrastructure (including backup, storage, security, networking, and cloud) as well as a provider of Enhanced Maintenance Support and co-location/carrier expense management services
- Deep understanding of the customer’s existing footprint, business goals, and evolving needs
- Technical expertise and ability to design, implement, and manage an end-to-end modern data protection solution
- Thorough assessment-led approach to identify and address all requirements of the customer’s environment
- Managed backup solution leveraging Rubrik as a modernized data protection platform, which enables the company to take advantage of world-class technology and features
- Ability to offer a fully-managed, white glove service that acts as an extension of their team
Solution
ePlus Confident Recovery-as-a-Service, powered by ePlus Cloud Managed Backup
- Replicated backup copies in between sites and to a secure offsite public cloud vault for archival
- Design, implementation, and onboarding services
Business Outcomes
- The organization has a modernized data protection platform in place for better reliability and efficiency along with increased confidence in meeting recovery objectives defined by the business.
- Fully-managed, white glove service from ePlus alleviates the heavy burden of overseeing day-to-day backup and recovery, freeing the customer’s IT team to focus on strategic initiatives and business outcomes that will help keep the company at the forefront of operating complex, high-volume parking properties.
- Improved risk avoidance as data is protected from loss by adhering to best practices with multiple backup copies stored across geographically-dispersed locations.
- A flexible consumption-based solution allows for planned capacity growth and scalability without large capital expenditures.
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