Oil and Gas Distributor Moves to Confident Recovery-as-a-Service from ePlus
Slashes backup failure rate from 40% to 1%–bolstering reliability and confidence in recovery along with immutability of data for ransomware protection and a stronger security posture
Business Challenges
Challenge 1
The energy company was experiencing tremendous problems with its existing backup system, dealing with a backup failure rate in excess of 40%.
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Challenge 2
The company had one full-time employee on its IT team fully-dedicated to managing backups, which was cumbersome and time consuming.
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Challenge 3
The organization reached out to the ePlus team for help—providing access to pull down a data snapshot of the existing backup environment to troubleshoot and devise a better solution to alleviate the inefficient backup system.
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Challenge 4
The analysis uncovered that only a third of the environment was currently being backed up due to licensing constraints, presenting a significant risk of data loss.
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Why ePlus?
- Established trust as the company’s IT technical advisor
- Demonstrated knowledge of the existing IT footprint, including the design and implementation of the disaster recovery environment, as well as status as an ePlus Managed Services and Enhanced Maintenance Support customer
- Technical expertise and consultative-led approach to analyze the data pulled from the existing backup system and formulate multiple options with cost comparisons (to keep the existing system, replace it completely, or move to a managed backup solution).
Solution
- ePlus Confident Recovery-as-a-Service powered by ePlus Cloud Managed Backup
Business Outcomes
- With the ePlus Cloud Managed Backup solution in place, the energy company has slashed its backup failure rate from more than 40% to 1%–vastly improving the reliability of its backups and bolstering confidence in the ability to recover.
- The organization has immutability of data for ransomware protection and a stronger security posture.
- By outsourcing the management of its backups to ePlus, the customer has removed the burden from its IT team (including the dedicated full-time employee) and freed up resources to focus on strategic initiatives for the business.
- With ePlus’ consumption-based backup solution in place, the company avoids large capital expenditures with capacity on demand, allowing it to grow at a more sustainable and cost-effective rate.
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