Distributing and Logistics Company Achieves Confidence in Recovery with ePlus Cloud Managed Data Protection
Remains on the cutting edge of IT and expands its partnership with ePlus, from Cloud Managed Backup to now Cloud Disaster Recovery, leveraging a customized solution to meet business recovery objectives while reducing risk.
Business Challenges
Challenge 1
The distributing company had costly self-managed disaster recovery to a standby data center with significant connectivity and infrastructure challenges impacting recoverability.
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Challenge 2
The customer was operating with a lean IT operational team who had not been able to prioritize disaster recovery failover testing to prove recoverability back to the business.
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Challenge 3
They had not yet defined any automation of disaster recovery plans to help shorten recovery times to reduce this manual process.
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Why ePlus?
- The organization has worked with ePlus for 10+ years to support its core IT infrastructure. This includes a successful ePlus Cloud Managed Backup service that provides managed data protection of critical data assets, built upon a modern platform with ransomware detection and immutability controls.
- Expanding upon that foundation, ePlus demonstrated the ability to further reduce risk to the business by providing fast application recovery and near-zero data loss to meet business-critical recovery time objectives (RTOs).
- ePlus was able to tailor the solution to meet the requirements of both security configurations and the application workloads.
Solution
- ePlus engaged with the customer to discover the criticality of workloads, evaluate the cost of downtime for disruption, and define the business requirements for application recovery.
- ePlus mapped the requirements to a tiered replication model customized to match the workload recovery objectives to the right technology. This tiered solution leverages a combination of “Always On” active replication for Tier 1, asynchronous replication for Tier 2, and backup recovery for Tier 3 and 4 workloads.
- ePlus Managed Disaster Recovery services include regular failover testing, failover runbook documentation, and ongoing design iterations to ensure an always accurate and proven recovery process for the production applications.
- The overall solution also includes managed networking, load balancing, and security services to provide managed support of the connectivity in the recovery designs.
Business Outcomes
The customer has remained on the leading edge of IT with the ability to modernize its data protection posture for increased confidence in meeting its recovery objectives by combining proven data protection design with regularly-tested application recoveries.
- The fully-managed, white-glove service from ePlus alleviates the burden of overseeing all aspects of their data protection and recovery, freeing the customer’s IT team to focus on strategic initiatives and business outcomes.
- A flexible consumption-based solution allows for planned capacity growth and scalability without large capital expenditures.
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