County Library Deploys ePlus Cloud Managed Backup
Improves resilience of information from malicious attacks and ensures community access to critical resources
 Business Challenges
Challenge 1
The city had limited budget and staffing resources for the library, limiting the ability to purchase and maintain expensive, enterprise-grade technologies.
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Challenge 2
They experienced a security threat that required third-party intervention, causing them to re-evaluate protection policies.
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Challenge 3
With less than 10TiB of data, the customer’s environment is smaller than most backup solution entry points.
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Challenge 4
The library services the community, and downtime to informational systems impacts its ability to provide basic services (including access to educational resources and the Internet).
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Why ePlus?
- ePlus has demonstrated experience helping State, Local and Education (SLED) organizations build an IT infrastructure that meets their specific needs, goals, regulatory requirements, and budgets.
- ePlus has established partnerships with leading technology and services providers (including Assured Data Protection and Rubrik) to meet customer needs large and small.
- ePlus provides a compelling alternative to traditional purchase options through as-a-service offerings, with monthly consumption and comprehensive technical support.
- ePlus has an existing relationship with the greater county, having provided guidance and services, leading to the county recommending ePlus as a trusted resource.
- As the customer looked to expand their capabilities and reach, ePlus was a natural partner to help the customer evolve their capabilities.
Solution
ePlus Cloud Managed Backup
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Reviewed applications, infrastructure, and workflows
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Developed best practices around backup and retention service level agreements
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Right-sized a backup environment, including on-premises footprint and offsite replication
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Solution included:
- Right-sized solution starting point, with small and simple expansion options
- Immutable backups of critical workloads
- Daily backup monitoring and reporting remediation of exceptions and failure
- Offsite replication with the ability to recover in the event of a disaster
Business Outcomes
- The county library was able to add enterprise-class backup and restoration technologies to its environment without large upfront investments and high-end skillsets for ongoing management.
- They improved the resilience of their data from malicious attacks with immutable backups and offsite replication, improving their security posture.
- They have confidence knowing that their staff, student, and client data is being protected in compliance with newly established protection policies and guidelines.
- The library is able to meet its mission to ensure that its community users have uninterrupted access to educational resources.
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