Magee Rehabilitation Hospital Elevates Patient Care with Unified Communications

“Implementing strong and leading-edge technologies is something we consider a strategic pillar for Magee. We believe in giving our teams access to the best tools in order to do the best job possible—which translates to improved patient care. ePlus has helped us to accomplish that: put the best technology in place to better serve patients.” -- Jack A. Carroll, President and CEO of Magee Rehabilitation Hospital

Business Challenge

  • Needed to replace an aging, legacy phone system that was reaching end of life
  • Wanted to deploy a scalable collaboration architecture to support a new phone infrastructure as well as current applications and data
  • Needed to handle anticipated growth and future initiatives to improve staff productivity and patient care


ePlus designed, configured, and implemented a complete Cisco solution that included:

  • Local area and wireless network refresh (integrated with Magee's existing virtualized server environment, storage infrastructure, and nurse call system)
  • Unified communications platform enabled with specialized applications for mass notification, paging, and 911 alerts
  • Racks and an upgraded three-phased power generator
  • Project management, including planning, design, installation, training, and documentation

Why ePlus?

  • Knowledge of Magee’s IT infrastructure, including storage, security, and application support
  • Cisco Gold Certified Partner with both Cisco Master Unified Communications and Security Specializations
  • Dedicated sales and engineering team in the Philadelphia region
  • Long track record of successful deployments with other Jefferson Health System members

Customer Benefits

  • Fully redundant network core with cutting-edge technology for secure and reliable LAN and wireless / phone networks
  • Easier and more reliable data center management
  • Improved patient care, employee productivity, and overall experience for patients and families
  • Robust, scalable platform to support future growth, including mass alerts  

Want to Learn More?

We have proven success engineering and deploying solutions that enable our customers to thrive in today's constantly changing, complex technology landscape.


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