County Government Mitigates Risk with ePlus


Plagued by two significant network outages and repeated ransomware attacks, a county government turned to ePlus to protect its sensitive data, meet regulatory compliance, improve citizens’ digital experience, and safeguard its own reputation.


Business Challenge

  • After multiple ransomware breaches and vulnerabilities identified through an ePlus vCISO engagement, the county sought an aggressive approach to strengthen its security posture and stay ahead of the next breach.
  • The customer sought to implement an integrated platform and approach to IT security.

Why ePlus?

  • Act as an extension of the customer’s IT team
  • Constant presence on site
  • Creative solutions to do more with budget
  • Long-standing trust and relationship


  • ePlus Security Assessment (vulnerability assessment, penetration testing, and social engineering), vCISO
  • Cisco ISE, AMP for end point, 4110 firewalls, and Open DNS
  • Varonis Secure VPN (ambulance/hospitals/first responders)
  • ePlus Professional Services: pre-sales, design, implementation
  • ePlus Managed Services (networking, helpdesk) and Managed Security Services

Business Outcomes

  • 100% decrease in ransomware attacks and associated remediation costs
  • Compliance with state cybersecurity mandates
  • Better network reliability and reputation (after two significant outages last year, for 12 hours and 20 hours of costly downtime, reported by local media)
  • Enhanced public safety (with the county government now supporting emergency services) and smart government
  • New source of county revenue:  high speed Internet allows the county to attract new business and act as a service provider to population of 255K+, partnerships with new and expanding companies resulted in $35M+ in capital investment and hundreds of new jobs
  • Managed Services and outsourcing freed county staff to focus on strategic initiatives

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