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Supporting Hybrid Work: Automation Reduces Problems and Increases Worker Productivity

Collaboration + Sean Wilson + Feb 22, 2023

Supporting Hybrid Work: Automation Reduces Problems and Increases Worker Productivity

Remote and hybrid work has created the need for reliable video conferencing. It has also created more work for IT and services technicians. That’s where automation comes in. Automation can help organizations reduce meeting delays due to technical problems, enhance user experiences, and increase worker productivity.

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Webex Elevates Hybrid Work and Customer Care

Collaboration + Sean Wilson + Nov 4, 2021

Webex Elevates Hybrid Work and Customer Care

Since the pandemic, hybrid working models continue to evolve presenting us with new challenges every day. Cisco’s highly anticipated WebexOne event was filled with exciting announcements that will help organizations of all sizes better support their hybrid work challenges. The virtual conference spanned two days, with the first day focused on Hybrid Work, and the second on Customer Experience. Webex is creating consistent, easy to use and inclusive experiences that make it possible for organizations of all shapes and sizes to work anywhere. Read more.

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Getting the Most from Your UC Collaboration Investments

Collaboration + Sonny Hudson + Dec 2, 2015

Getting the Most from Your UC Collaboration Investments

With advancements in UC/Collaboration technology over the years, especially over the last decade, a whole plethora of applications have emerged to help users stay better connected with their customers, their suppliers, and their coworkers. But, only if they are used.

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