Make Maintenance the Backbone of Innovation
Make maintenance the backbone of your innovation strategy with enhanced services that leverage ePlus support centers and diagnostic tools to offer faster problem resolution, greater visibility, and improved operational efficiency to reduce risk and limit downtime. These services are certified and fully backed by our leading manufacturer partners and provide a seamless alternative to standard support with more value for a better customer experience.
- Simplify your support experience with single-call support for multi-vendor environments and U.S.-based 24x7x365 customer care
- Resolve problems faster with automated diagnostic and support capabilities
- Gain greater visibility into your maintenance environment with device health and availability monitoring, end-of-life and end-of-support details, and software updates
- Improve operational efficiency by staying ahead of contracts and maintenance renewal, inventory and support contracts, and product security alerts
- Reduce financial loss from downtime and improve employee productivity through increased service-level performance and reduced mean time to repair